Privacy policy

1. Scope of This Privacy Policy

This Privacy Policy explains how Vintageclicks may collect, use, store, and protect information when customers visit or use the website or purchase furniture, home furnishings, and related accessories.

This policy applies to information provided through the Vintageclicks website, including information submitted during account creation, checkout, customer support requests, and other interactions with the website.

2. Company Information

This website is owned and operated by VINTAGE CLICKS LLC.

Company Name: VINTAGE CLICKS LLC

Address: 11611 NW 57TH COURT, HIALEAH, FL 33012, USA

EIN: 92-3214477

Phone: +1 (850) 221-1205

Email: info@vintageclicks.com

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time, USA).

Please contact us by email. We will respond to your inquiry within 24 hours.

3. Information We May Collect

Depending on how customers interact with the website, Vintageclicks may collect information such as name, email address, phone number, billing information, shipping address, order details, and information provided when contacting customer support.

Technical information may also be collected when customers visit the website, such as IP address, browser type, device information, pages viewed, website activity, and related technical data. This information may be used to operate, maintain, and protect the website.

4. How We Use Information

Vintageclicks may use collected information to process and fulfill orders, communicate with customers, provide customer support, process payments, arrange delivery, respond to inquiries, manage returns or exchanges, maintain website functionality, prevent unauthorized activity, and comply with applicable legal requirements.

Information may also be used to review website performance and improve website functions based on customer interactions and technical information.

5. Payment and Order Information

When customers place an order, certain information is required to process the transaction and arrange delivery. Payment information may be processed through the applicable payment processing system.

Vintageclicks uses the information necessary to confirm orders, communicate order status, arrange shipping, and handle applicable cancellations, returns, exchanges, or refunds.

6. Cookies and Similar Technologies

Vintageclicks may use cookies and similar technologies to support website functions, remember preferences, maintain shopping cart information, analyze website usage, and support website security.

For additional information about how cookies are used and how customers can manage cookie settings, please review our Cookie Policy.

Customers can generally manage or delete cookies through their browser settings. Disabling certain cookies may affect some website functions.

7. Information Sharing

Vintageclicks may share information with service providers when necessary to operate the website and fulfill customer orders. These services may include payment processing, shipping and delivery, website hosting, analytics, security, customer support, and other business-related functions.

Information may also be disclosed when required by applicable law, legal process, or a valid governmental request.

Vintageclicks does not require customers to provide information beyond what is reasonably necessary for the applicable transaction or website function.

8. Data Security and Retention

Vintageclicks uses reasonable administrative, technical, and organizational measures to help protect information against unauthorized access, misuse, alteration, or disclosure.

Information may be retained for as long as reasonably necessary to process transactions, provide customer service, maintain business records, resolve disputes, comply with applicable legal obligations, and support legitimate business operations.

No online transmission or storage system can be guaranteed to be completely secure.

9. Product Warranty

Vintageclicks provides a 2-year warranty period for eligible products, subject to the applicable warranty terms and product conditions.

Warranty-related information may be associated with the customer's order and may be used to verify purchase details, product information, warranty eligibility, and customer service requests during the applicable warranty period.

Customers should retain their order confirmation and other purchase information for warranty-related inquiries.

10. Children and Intellectual Property

The Vintageclicks website is intended for customers 18 years of age or older. Vintageclicks does not knowingly collect personal information from individuals under 18.

If we become aware that personal information from a person under 18 has been collected through the website, we may take reasonable steps to review and delete such information where appropriate.

All website content, including product descriptions, photographs, graphics, logos, text, page designs, and other materials, may be protected by applicable intellectual property laws. Website content may not be copied, reproduced, modified, distributed, or used for commercial purposes without appropriate authorization.

11. Privacy Questions and Contact Information

If you have questions regarding this Privacy Policy, the handling of personal information, cookies, warranty-related information, or other privacy matters, please contact Vintageclicks using the information below.

Email: info@vintageclicks.com

Phone: +1 (850) 221-1205

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM, Eastern Time, USA

Please contact us by email whenever possible. We will respond to your inquiry within 24 hours during our business hours.

Vintageclicks may update this Privacy Policy when its website functions, business practices, or information-handling procedures change. The updated version will be made available on the website when applicable.