Shipping policy

1. Scope of This Policy

This Shipping Policy applies to orders for furniture, home furnishings, and related accessories placed through the Vintageclicks website for delivery within the United States. It explains shipping charges, order processing times, estimated transit times, carriers, delivery coverage, and circumstances that may affect delivery.

2. Company Information

This website is owned and operated by VINTAGE CLICKS LLC.

Company Name: VINTAGE CLICKS LLC

Address: 11611 NW 57TH COURT, HIALEAH, FL 33012, USA

EIN: 92-3214477

Phone: +1 (850) 221-1205

Email: info@vintageclicks.com

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time, USA).

Please contact us by email. We will respond to your inquiry within 24 hours.

3. Shipping Coverage

Vintageclicks provides delivery to addresses throughout the United States. Shipping availability is subject to the delivery address entered during checkout and the applicable carrier service.

Customers should provide a complete and accurate shipping address, including apartment, unit, building, or other relevant delivery information where applicable.

4. Shipping Rates

Shipping charges are calculated according to the order total as follows:

  • Orders of $94.58 or more: Free shipping

  • Orders below $94.58: $10.88 shipping fee

The applicable shipping charge is displayed during checkout before the customer submits the order.

5. Order Processing Time

Orders are generally processed within 1–3 business days after the order has been successfully submitted.

Order processing includes order review, payment confirmation, product preparation, packaging, and handoff to the applicable shipping carrier.

Business days generally exclude weekends and applicable holidays. Processing may take additional time when an order requires further information or verification.

6. Transit Time

After an order has been processed and handed over to the carrier, the estimated transit time is generally 4–7 business days.

Transit time begins after the order has been dispatched and may vary depending on the delivery location, carrier operations, weather, and other transportation conditions.

The estimated processing and transit times are separate periods. The total delivery timeframe generally consists of 1–3 business days for processing plus 4–7 business days for transit.

7. Shipping Carriers

Vintageclicks may use the following carriers for order delivery:

  • UPS

  • FedEx

  • USPS

The carrier used for an individual order may depend on the product, shipping destination, package characteristics, and available shipping service.

8. Tracking Information

When tracking information is available, Vintageclicks may provide the customer with shipment tracking details after the order has been dispatched.

Customers can use the applicable carrier's tracking system to review shipment progress. Tracking information may take some time to become active after the package is handed over to the carrier.

9. Delivery Address and Customer Responsibilities

Customers are responsible for providing an accurate and complete delivery address when placing an order. If an address is incomplete or incorrect, delivery may be delayed or the package may be returned by the carrier.

If a customer needs to update a shipping address after placing an order, the customer should contact Vintageclicks as soon as possible. Address changes cannot always be made after an order has entered the shipping process.

10. Possible Shipping Delays

The stated delivery timeframe is an estimate and may be affected by circumstances outside Vintageclicks' direct control. Possible causes of delay include severe weather, carrier service interruptions, holidays, high shipping volumes, transportation disruptions, incorrect or incomplete addresses, delivery access issues, or other carrier-related circumstances.

When Vintageclicks becomes aware of a significant shipping issue affecting an order, we may provide available tracking information or other relevant order updates.

11. Contact Information

For questions regarding shipping charges, order processing, tracking information, delivery status, or shipping delays, customers may contact Vintageclicks using the information below.

Email: info@vintageclicks.com

Phone: +1 (850) 221-1205

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM, Eastern Time, USA

Please contact us by email whenever possible. We will respond to your inquiry within 24 hours during our business hours.